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GadgetFlix
    • Return & Refund PolicyNo Return PolicyReplacement EligibilityReplacement ConditionsNon-Replacement ItemsReplacement ProcessRefundsCancellation

    Return & Refund Policy

    We want you to have a good shopping experience with GadgetFlix. Please read our return and refund policy carefully before placing an order.

    No Return Policy

    GadgetFlix does not offer returns once the product is delivered.

    We request customers to check product details, compatibility, model, colour, size, and other information carefully before placing an order.

    Replacement Eligibility

    Replacement may be available only in the following cases:

    • The product is damaged

    • The product is defective

    • You received the wrong item

    • The product is different from what you ordered

    Replacement requests must be raised within 7 days of receiving the product.

    Replacement Conditions

    To be eligible for replacement, the product must be unused, in its original packaging, and must include all accessories, labels, and invoice.

    Non-Replacement Items

    Replacement may not be accepted for:

    • Used products

    • Products damaged by the customer

    • Products without original packaging

    • Products damaged due to improper use

    • Clearance sale or final sale items

    • Screen protectors or tempered glass once applied

    • Requests raised after the replacement period is over

    Replacement Process

    To request a replacement, contact us with:

    • Order number

    • Product photo/video

    • Reason for replacement

    • Unboxing video, if available

    After reviewing your request, we will confirm whether the product is eligible for replacement.

    Refunds

    Refunds are not applicable for delivered orders.

    Refunds will be processed only if:

    • The order is cancelled before shipping

    • The product is unavailable after payment

    • A refund is approved by GadgetFlix due to a valid issue

    If your refund is approved, the eligible refund amount will be processed through Razorpay to the original payment method used at the time of purchase.

    Refunds usually take 5 to 10 working days to reflect in your account after they are processed.

    Cancellation

    Orders can be cancelled before they are shipped. Once the order is shipped, cancellation may not be possible.